Product Support

If you have a warranty or product question?
Please contact 763.315.5019

Warranty

Warranty policy… All products that we manufacture carry a one year guarantee against defects in material or workmanship. If it is a product that we sell, but made by another manufacture, we will handle the warranty for you according to their policy. Any tools or parts that fails during the warranty period is 100% covered, and will be repaired or replaced free of charge (excluding freight charges). Misuse or abuse is not covered. Simply call and get a warranty authorization number, ship the product postage prepaid back to the factory, and it will be promptly and cheerfully taken care of.

Lead Times On Tables, Mills and Lathes

Our standard “in-stock” lead time on our Tables, Gantry, Mills, Lathes, Enclosures and custom builds is 4-6 week. Lead times can vary on time of year and parts availability. Please contact your salesperson for find out what the current lead time is on what your ordering.

Modifications to  Mills and Lathes

Our kits are for the most part bolt on kits. Due to the nature of the manufacturing process of the mill or lathe.  Some kits might require modifications in order for the kit to be installed correctly due to discrepancies in the casting and the manufacturing of the mill or lathe. Modification might include grinding of the saddle, ball screw and  column or bottom of the table bed. This modification can be done with a simple grinding wheel.

Note: The G0704’s saddle will need to be milled out in order for the X axis ball screw to fit. Prints will be provided with your kit. We also do this modification to the saddle for you for $99. Please contact us for details.